Every Evee from Scootric carries an 18-month manufacturer warranty. Here's what that actually covers, what it doesn't, and why where you buy from matters as much as the warranty itself.
Every Evee sold at Scootric comes with an 18-month manufacturer warranty. But warranty is one of those things buyers only think about when something goes wrong — better to understand it up front. Here's the plain-English explanation.
What the Warranty Covers
A manufacturer warranty covers defects in materials and workmanship — parts and systems that fail because something was not built correctly, not because they wore out from normal use.
What the Warranty Does Not Cover
- Normal wear-and-tear items (tyres, brake pads, bulbs over time)
- Damage from accidents, drops, or misuse
- Damage from water above normal exposure (e.g., submerging the scooter)
- Damage from unauthorized parts or repairs
- Theft or loss
- Cosmetic wear from regular riding
Why Where You Buy Matters
A warranty is only as good as the dealer behind it. Buying from an authorized dealer like Scootric means:
- Your warranty is registered with the manufacturer in your name.
- Your scooter is factory-sealed with a genuine battery.
- Spare parts are original Evee — non-genuine parts can void coverage.
- Claims are processed by trained technicians.
See why an authorized Evee dealer matters.
How to Claim at Scootric
- Bring your scooter to our DHA Phase 1 or Awan Town showroom.
- Bring your invoice and warranty paperwork.
- Our team inspects and processes the claim in-house — see spare parts and service.
Frequently Asked Questions (FAQs)
How Long Is the Evee Warranty?
18 months — the standard manufacturer warranty across the Evee range.
Does the Warranty Cover Normal Service?
No — routine servicing (like brake pads, tyres, cleaning) is owner-paid wear-and-tear, not a warranty item.
Does Non-Genuine Parts Void My Warranty?
Yes, that's a real risk — always use original Evee parts from an authorized source.
Can I Transfer My Warranty If I Sell the Scooter?
It depends on the original registration — talk to us before transferring ownership.
Does the Warranty Cover Theft?
No — theft is not a warranty matter. See our theft prevention guide.